Everything you need to run GlimmerDesk confidently. Can't find your answer? Email support@glimmerdesk.com.
Getting started
- Sign up and complete the 3-step onboarding to name your workspace and pick a business type.
- Add your services and prices, then your team, in Settings. A starter menu for your business type is already filled in.
- Share your public booking link (Dashboard -> "Copy link") in your Instagram bio, Google profile and WhatsApp status.
- Import your existing clients: Clients -> Import CSV.
Messaging your clients
- GlimmerDesk never sends a message on its own. It writes the message and opens WhatsApp with it ready, and you tap send from your own number.
- That means no per-message charges, no DLT registration and no waiting for a bulk-sender approval.
- You can send a reminder, a receipt or a review request from an appointment, and chase a pending balance from Reports.
- Review requests has its own screen: it lists everyone you served recently and who you have not asked yet.
Payments & deposits
- Razorpay connection is being set up. Until it is live, take advances and bills directly by UPI or cash at the counter and record them in the app.
- Mark any service as requiring an advance; customers pay by UPI or card on Razorpay's hosted page. We never store payment details.
- Sell packages and memberships as prepaid bundles, and track the sittings remaining on each.
Billing (your GlimmerDesk plan)
- The free plan has no time limit and needs no card. Move up to Starter, Growing or Growth whenever your client list outgrows it.
- See your plan any time from Profile -> Billing. Payment is collected directly by UPI at the moment, so tell us when you want to change plan.
- Cancel any time - monthly plans stop at renewal, and annual is 12 months for the price of 10. See the Refund and Cancellation Policy.
Contact
Support: support@glimmerdesk.com - we usually reply within one business day.
See also: Terms · Privacy